It can be implemented in order to help organisations develop their strategic decisions, promote innovation and to advance the flow of information and knowledge for example. SNAs can therefore be regarded as visual and mathematical tools and techniques that are utilised to identify and analyse relationship patterns among actors within a network. A network analyzer - also called a network protocol analyzer or packet analyzer - is a software application, dedicated appliance or feature set within a network component used in network performance troubleshooting or to enhance protection against malicious activity within a corporate network. In such an instance, the emphasis is placed on “identifying key networks within organisational boundaries, understanding the structure of personal and group relationships within these networks, and using this understanding to make a difference to business performance” (p. Definition of Social Networks A social network is a set of actors that may have relationships with one another. However, following all connections an entity has can quickly spiral out of hand. (2013), SNA employed within an organisation is occasionally referred to as organisational network analysis (ONA). Network analysis is all about looking at the relationships between entities. SNA deems relationships significant, and maps and evaluates both formal and informal connections in order to obtain an understanding of what assists or hampers knowledge flow within cooperating divisions. The nodes in the network are the people and groups, while the links show relationships or flows between the nodes” ( Krebs, 2006 ). SNA has been described as “ the mapping and measuring of relationships and flows between people, groups, organisations, computers or other information/knowledge processing entities. Network Analysis is a method for finding patterns under the structure of the network.
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